Tata Consultancy Services CEO K. Krithivasan is pushing back against the idea that India’s IT services industry will become irrelevant by 2030 because of AI. He argues that AI will not remove the need for IT companies; it will actually increase it.
Why Does Tata Consultancy Services CEO Say This?
A growing view in the market is that advanced AI tools can automate coding, testing, and support work, which are core services offered by Indian IT firms like Tata Consultancy Services (TCS), Infosys, and Wipro. Because of that, some analysts predict lower demand for traditional outsourcing over the next few years.
Krithivasan disagrees because enterprises still face a big practical problem: AI tools exist, but most companies do not know how to integrate them into old business systems at scale. According to him, AI creates three new kinds of work for IT services firms:
| Connecting AI systems to legacy enterprise software |
| Modernising old infrastructure, such as mainframes |
| Managing security, governance, and compliance for AI deployments |
That means large companies will still need service providers like Tata Consultancy Services (TCS) to turn AI into usable business solutions.
Why This Matters for India?
India’s IT sector has faced “predictions of its death” many times before, during the eras of cloud computing, automation, and outsourcing. Krithivasan said the sector survived because its strength isn’t just cheap employees, but deep engineering talent and the ability to get work done.
Business Context: This Statement Also Comes Just After TCS Reported
| $40.7 billion total contract value in FY26 |
| $2.3 billion AI-related revenue |
| Strong large-deal momentum despite global uncertainty |
That helps TCS argue that demand is shifting, not disappearing.
Conclusion:
Kritivasan states: AI may reduce certain lower-level tasks, but it amplifies higher-value transformational work, and for this very reason, the Indian IT sector remains highly relevant today.
